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Can I See Your ID?: New Login Requirements for DOB NOW

Beginning June 3, 2024, all DOB NOW users must also have an NYC.ID account. Read on for more details!

The Department of Buildings (DOB) recently introduced a new requirement for its online portal, DOB NOW, which allows users to manage applications for their building code and zoning projects. With the introduction of the new login system, users must link their accounts to NYC.ID, a new portal for all government services in NYC. An NYC.ID account will only be required for

DOB NOW: Build, Safety, BIS Options, and Licensing;

DOB NOW: Inspections and eFiling accounts will not be affected.

This update is just a small piece of the expansive MyCity program, which aims to digitize and streamline the city’s legal landscape, providing New Yorkers online access to childcare, business, and career resources upon its launch in June. The program has attracted a fair amount of press in recent months due to its use of AI — the newly launched beta version of MyCity chatbot, which will help users navigate local laws, marks the city’s first official push to utilize artificial intelligence.

“New Yorkers deserve a better user experience when interacting with city government,” said New York City Chief Technology Officer and New York City Office of Technology and Innovation (OTI) Commissioner Fraser in a press release. “MyCity raises the bar for the way New York City delivers services and benefits — creating a central hub to check eligibility in real-time, submit applications, see service status, and safely store documentation for future use.”

How to Create an Account

The new login steps are simple:

  • On DOB NOW’s login page, input the email you have used in the past to login to DOB NOW (either for your eFiling account or DOB NOW profile).
    • You must use the same email address when first creating your NYC.ID to access your previous filings.
  • The system will redirect you to the NYC.ID registration page, where you can complete the fields and select Create Account.
  • Activate the new account through an emailed activation link from NYC.ID.
  • After activating your account, return to the DOB NOW login page and use your email to login. You will be redirected again to the NYC.ID login page. Loggin in will bring you to the DOB NOW landing page, where you can select a module and begin using DOB NOW.

After June 3, this is how you will login to DOB NOW. Any existing filings associated with your email address will appear on your dashboard. Users without an NYC.ID account will not be able to access its services.


For more assistance with DOB NOW, see the resources below. For any concerns regarding building codes and zoning, contact Outsource Consultants, Inc., experts in the field for 30 years and counting.